Why are your prices so much better than other flooring retailers and home centers?
It's simple, we are able to source our products both domestically and from around the world… in massive quantities. Our flooring comes straight from the manufacturer to our huge warehouses. There are no extra expenses to pass on to the customer.

Is your material first quality?
Yes. We provide 1st quality, running line premium flooring to our customers at the lowest prices anywhere. However, from time to time, we also sell discontinued, close out or slightly blemished items which are clearly identified at each location.

How do I know I am getting the best price?
The Buy Floors Direct “Low Price Guarantee”. If you find a lower price locally on an identical item, just bring in any competitor's lower price. After we verify it with an ad, a phone call or a receipt, we will be glad to match the competitor's price. *Competitor's price must be an everyday advertised price or an identical in-stock- item. Clearance, close-out, discontinued, special buy or liquidation sales are excluded from this offer. Current in-store price overrides our advertised price.

How can I be sure your quality is good?
We are not a liquidator or salvage store. Our entire business philosophy revolves around bringing high quality name brand products to our customers at below market prices. We provide samples of everything we sell for you to compare with other products on the market.

What is a Liquidator or Salvage Store?
Liquidators and Salvage stores generally sell second quality, plunder and factory overruns. In most cases, inventory is very limited and unorganized. Should you decide to buy from a Liquidator or Salvage store, please be aware of the risk associated with the quality, limited inventory and return policy.

What do I do if I have a claim or warranty issue with a product?
Just call us. We will work to get the issue resolved quickly and we will be involved with you every step of the way.

How do I clean my new floor?
It is very important that you use the right product to maintain your new flooring. Some products purchased through grocery stores could damage your flooring. Buy Floors Direct only sells products that are designed and recommended for the products we sell. Please see one of our trained sales associates to determine the right product to properly clean your new floor.

Do you offer financing?
Yes. We offer 12 month no interest financing. It usually takes less than 15 minutes for an approval. Get your financing, select and take home your new floors all at the same time! Visit us today to apply for our quick and easy financing.

Do you accept credit cards?
Yes, we accept all major credit cards.

Have a question not answered here? Let us know!