Our Policies

Buy Floors Direct Policies Buy Floors Direct Policies

Low Price Guarantee No one will sell you quality flooring for less than Buy Floors Direct!

If you find a lower price on an identical item just bring in any competitors lower price. After we verify it with an ad, a phone call or a receipt, we will be glad to match the competitors price.

*Competitor's price must be an everyday advertised price or an identical in-stock- item. Clearance, close-out, discontinued, special buy or liquidation sales are excluded from this offer. Current in-store price overrides our advertised price.

WE ACCEPT ALL MAJOR CREDIT CARDS

Return Policy You may return any unused, boxed and non-damaged merchandise for exchange or refund with original receipt within 30 days to any Buy Floors Direct location.

Clearance or close out items are not eligible for return. Used or open tools are not eligible for return. Used or open tools may be exchanged but not refunded due to defects within 30 days.

Disclaimer Returned or refunded transactions will be credited using the original payment type. Cash or check transactions over $100 will be refunded by mail within 10 business days of the return.Credit card transactions can only be refunded to the original credit card. Buy Floors Direct is not responsible for product defects or damage due to improper installation or handling.

At your request, our associates will be happy to assist you with loading your material. You are responsible for the proper loading of your material. Please note that Buy Floors Direct assumes no liability for vehicle damage, load shift, broken, damaged or lost material or anything relating to the loading, unloading or transportation of materials purchased.

Buy Floors Direct Flooring
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